The business is an eCommerce platform specializing in personalized frames and wedding hangers, offering over 30 original designs for various occasions. Since acquiring it in 2016, the current owners have substantially grown the business by updating the website's design, automating order processing through remote designers and manufacturers, and expanding their social media presence on platforms like Facebook and Instagram. They have also secured listings on a significant personalized gift website, introduced engraved hangers, and set up an Etsy store. The business is hosted on BigCommerce and may potentially benefit from switching to Shopify.
The primary expenses include costs for materials, labor, and shipping. Along with the domain names, social media accounts with notable followings, and customer email lists, the sale includes additional assets such as inventory, Etsy and GettingPersonal.co.uk store listings, design files, product photography, and supplier contacts. The owner processes orders and oversees marketing, while freelance designers and a manufacturing partner handle production and shipping. The business has seen strong seasonal sales during holidays and wedding seasons, with growth opportunities in expanding product offerings, listings, email marketing, and SEO optimization.
Overall, it requires minimal hours per week to operate, with tasks largely outsourced. The owner cites personal commitments and lack of time for selling but offers transition support to ensure a smooth handover, highlighting several avenues for business growth. Revenue and customer interactions are tracked through multiple platforms but not kept separate from other accounts.