This healthcare technology company focuses on enhancing patient experience and engagement for healthcare providers and hospitals, operating in eight countries across Asia and the Middle East. Established by an experienced entrepreneur, the company competes with firms like Medallia and Qualtrics but holds a distinctive advantage due to its focus on patient engagement. The business model relies on a scalable SaaS framework, deriving 90% of its revenue from long-term contracts. It offers digital solutions for patient feedback, service requests, and AI-driven assistance, primarily to major hospital groups, ensuring predictable cash flow through annual, biannual, or quarterly prepaid agreements. Key metrics highlight a projected revenue of $650K for 2024, a consistent growth rate of 26% over four years, over 40% net profit margins, and a 90% client retention rate with less than 1% churn. The company’s reach extends to 90 hospitals across Asia and the Middle East, with the majority of revenue stemming from SaaS contracts. Operations are fully remote, with teams in India, Malaysia, and the Philippines, comprising nine full-time staff and four consultants. The business, which enjoys stable financial health with clear audited statements, sees future growth in new markets like Saudi Arabia and Thailand, alongside opportunities for cross-selling and marketing expansion. Having built a successful enterprise, the founder is seeking to move on and is interested in a buyer who can leverage the existing foundation for further growth.