The text describes a SaaS business that automates customer feedback through text message surveys, designed to help service companies gain insights and boost online reviews. The service has sent over 850,000 surveys, resulting in an average response rate of 28.6%, with 9.6% of responses leading to positive online reviews. The business operates on a subscription model with plans ranging from $99 to $599 monthly, achieving an average revenue per user (ARPU) of $262, with profit margins usually exceeding 80%. The business incurs variable costs related to carrier fees and minimal fixed costs for application hosting. Despite its success, the current owner seeks to sell the business as they lack the marketing skills or time to further develop it. The ideal buyer would be U.S.-based with knowledge of telecom regulations and have the marketing acumen and technical skills to expand the business. Assets included in the sale comprise brand assets, customer databases, technology, and online accounts. The business is turnkey and ready for immediate expansion, providing an opportunity for a team with marketing and technical expertise to leverage the application further. The business runs on Microsoft Azure and is designed to cater primarily to U.S. markets. Post-sale support is included to facilitate a smooth transition to the new owner.