Selling a business is often the culmination of years of hard work. But I’ve seen many founders leave significant money on the table simply because they weren’t prepared for the “bright lights” of due diligence.
In a recent webinar, I sat down with Omeed Tabiei, Managing Partner at Optimist Legal, to discuss how buyers actually value online businesses – and more importantly, how sellers can protect that valuation from “leaks” during the sale process.
If you missed the session, here are some of the key insights I shared to help you maximize your exit and create a smoother sale.
How Buyers Actually Price Your Business
For most owner-operated online businesses in the six- and seven-figure range, valuation isn’t guesswork. It’s largely market-driven and based on comparable transactions.
The starting point is almost always Seller Discretionary Earnings (SDE). This is your net profit plus any personal or non-essential expenses that run through the business. Buyers apply a multiple to that number based on risk, growth potential, and market demand.
One of the biggest issues I see sellers run into is what I call the “bankability gap.” If your deal needs to be financed through SBA or traditional lending, your tax returns need to align closely with your P&L statements. When there are large discrepancies between the two, it raises red flags for lenders and buyers – and that can stall the deal or force a lower valuation.
Beyond the numbers, buyers also evaluate transferability. Businesses with clean Standard Operating Procedures (SOPs), diversified revenue and traffic sources, and a defensible brand typically command higher multiples because they’re easier for a new owner to take over and scale.
The Four Pillars of Legal Due Diligence
During the webinar, Omeed broke down how legal due diligence can quickly chip away at a deal’s value if sellers aren’t prepared.
In most transactions, buyers will focus heavily on four areas:
Ownership
Buyers want to confirm that the business actually owns its core assets. This includes things like domains, hosting accounts, AdSense accounts, and other key platforms. If these assets sit under a personal account instead of the company, it creates complications during transfer.
Intellectual Property (IP)
Another big issue we see is missing IP assignment agreements. If contractors, developers, or designers contributed to the product or content but never signed formal agreements assigning ownership to the company, buyers may question whether the business actually owns that work.
Contracts
Buyers also want clarity around vendor and supplier agreements. Ideally, these should be documented and assignable to a new owner. If key relationships rely on informal arrangements, it introduces risk.
People
Worker classification is another area that comes up frequently. If employees have been misclassified as independent contractors, that can create potential legal liabilities—something most buyers are reluctant to inherit.
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Case studies: Lessons From the Field
In the webinar, we also shared a couple of real-world examples that highlight how preparation, or lack of it, can significantly impact valuation.
The Accounting Trap
One e-commerce brand we discussed initially looked like it could sell for around $1.5 million. But because the business was using cash-basis accounting, a large inventory purchase wiped out the apparent profit during that period.
On paper, it looked like the business wasn’t profitable, and the valuation dropped dramatically to around $300,000. The lesson here is that switching to accrual-based accounting before going to market can provide a far more accurate picture of the business’s performance.
The Personal Brand Problem
Another example involved a high-margin business built around a personal brand. While the business itself was profitable, it was heavily tied to the founder’s identity.
From a buyer’s perspective, that creates a major dependency risk. Ultimately, the seller was still able to exit, but only by agreeing to stay involved as an advisor for more than a year after the sale.
The takeaway is simple: the earlier you separate your personal identity from the brand, the easier it will be to sell.
Avoiding Value Leakage
Most acquisitions follow a similar structure: pre-diligence, Letter of Intent (LOI), due diligence and contracting, and finally closing.
One thing Omeed emphasized during the webinar is that terms rarely improve after the LOI is signed. The due diligence period is when buyers actively look for risks they can use to renegotiate the price or structure, often by lowering the upfront payment or increasing the earn-out portion of the deal.
If you want to protect your cash-at-close, the best approach is to address legal, financial, and operational issues before listing your business.
Key Takeaways
If you’re thinking about selling your business, here are a few principles I always recommend keeping in mind:
- Document everything. Clean SOPs and accrual-based financials make a huge difference in buyer confidence.
- Fix your IP. Make sure all contractors and contributors have signed assignment agreements.
- Start early. Ideally, you should begin preparing your legal and financial structure 6–12 months before going to market.
The more prepared you are, the smoother your sale process will be, and the better chance you have of achieving a strong multiple.
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