How to Grow Ecommerce Business and Increase Sales: Actionable Strategies

So you’ve bought an Ecommerce business on Flippa, or maybe you’ve had an Ecommerce business for a while and want to grow it to make it more attractive to buyers. Whatever your reason, you’re ready to grow your Ecommerce business.

To grow your Ecommerce business, you need to be proactive and take actionable steps. There are many different ways to grow your online business, and in this blog post, we will discuss some of the most effective strategies. We will also provide tips on increasing sales and generating more revenue. If you follow these tips, you will see a significant improvement in your Ecommerce business!

Tactics To Improve Ecommerce Sales

Build your brand awareness

For customers to buy from you, they need to know who you are! There are several ways to build your brand awareness through digital marketing, such as social media marketing and content marketing. Make sure that you are active on social media and regularly produce high-quality content. It would help if you also considered investing in paid advertising, such as Google AdWords or Facebook Ads.

Social media platforms are a great way to connect with potential customers, create strong relationships and build customer loyalty. You can conduct social media marketing by posting engaging content, running ads, and participating in social media conversations. You can also run contests and giveaways to increase your reach and engagement. 

Social media can also be a double-edged sword. You will quickly lose followers if you spam people with too many sales pitches. Make sure that you are providing value and not just selling to people. You should be professional, responsive, and helpful when engaging with customers on social media. This will create a positive image of your brand and make potential customers more likely to do business with you. 

Content marketing is a form of inbound marketing that focuses on creating and distributing high-quality content that nudges users towards a sale. This content can be in the form of blog posts, infographics, videos, or eBooks. 

Creating informative and entertaining content will attract more visitors to your website and build trust with potential customers. Once people start trusting you, they are more likely to do business with you.

You can also repurpose this content into other formats, such as videos and podcasts. When you add value to customers’ lives, they are more likely to do business with you. 

Make sure you optimize your pages so that your website ranks on search engines. Make sure that your pages have the optimum number of keywords in the headers, body and meta descriptions.

Also, ensure that you build high-quality links to your content to improve your website rankings. Content marketing can be time-consuming, but it is a long-term strategy that will pay off. 

Build email lists and use email marketing to stay engaged with customers

Another great way to grow your Ecommerce business is to build email lists and use email marketing software to send email campaigns. You can use email marketing to stay in touch with customers, promote new products, and offer discounts and coupons.

Email marketing is a great way to increase sales and generate repeat business. You can offer regular discounts and coupons to customers who sign up for your email list, encouraging them to purchase from you. 

You should make sure that you only send emails to people who have opted-in to receive them. Sending unsolicited emails will damage your reputation and get you in trouble with the law. Before you start your email marketing campaign, make sure to verify email addresses from your email list, to avoid messaging the wrong people.

To grow your email list, you can use lead magnets, such as free eBooks or reports. You can also offer discounts and coupons in exchange for an email address. Make sure that you are clear about what people will be signing up for when they give you their email addresses. 

A great combination to a lead magnet is an autoresponder. This way you can automatically send helpful information to your new subscribers.

Your email subject lines should be engaging and encourage people to open your emails. Your email content should be valuable and relevant to your customers.

You should segment your email list so that you can send targeted emails. For example, you can segment your list by demographics, such as age or location. You can also segment your list by interests, such as people who have purchased from you in the past or those who have visited your website.

Segmenting your email list makes it easier to send relevant and targeted emails. When you are sending emails, make sure that you are tracking your open and click-through rates to optimize your campaigns and improve results over time.

Also, make sure that you do not spam people with too many emails. You should only send out promotional material when you have something new and exciting to offer. Otherwise, you will quickly lose subscribers, or your emails will be marked as spam.

It is important to build a relationship with your customers and offer value if you want them to remain loyal. You can send out regular emails with helpful information, such as tips, tutorials, or exclusive offers. Keep an eye on your email marketing metrics to make changes to your email marketing strategy as needed.

You should also make it easy for people to unsubscribe from your email list if they no longer want to receive your emails. This will help you to avoid spamming people and damaging your reputation.

Optimize for Mobile

Mobile commerce is growing rapidly, and you must optimize your website for mobile devices. The design of your website should be simple and easy to navigate, and you should offer a mobile app for your customers. Ensure that your website is responsive and loads quickly on mobile devices.

You should also offer a mobile app for your customers. A mobile app can make it easier for customers to purchase from you and improve your brand image. By offering an app, you will be able to provide a more seamless and personalized experience for your customers.

You should also ensure that the checkout process is easy to use on mobile devices. Some tips for mobile optimization include using large buttons and clear images. Also, ensure that the CTA (call to action) is visible and easy navigation.

Improve your conversion rate by testing, testing and testing some more

Make sure that you are constantly testing and improving your website if you want to grow your Ecommerce business.

A high conversion rate is crucial for any Ecommerce business. You can improve your conversion rate by testing different elements of your website, such as your landing pages, product pages, and checkout process. 

Use A/B testing to test different versions of your website and see which version performs better. Then, implement the winning version on your live site. You can also perform A/B testing on your email marketing campaigns to see which subject lines or calls to action are more effective. You can also test different copies and images on your website to see which ones convert better. 

Perform usability testing on your website to ensure that your site is user-friendly. Ask people to test your site and give you feedback. You can also use analytics tools to see how people use your site and where they are having difficulty. This will help you to identify areas that need improvement.

Make sure that your website is constantly evolving and improving. The only way to do this is by constantly testing different elements of your site.

Collect Reviews and Feedback

Make sure that you are collecting reviews and feedback from customers. You can use this valuable information to improve your products, website, and overall customer experience. 

Ensure that you are actively requesting feedback and professionally responding to negative reviews. If you can improve your customer experience, you will see a significant increase in sales. A negative customer experience will cause customers to leave your site and never come back.

You can collect reviews by sending follow-up emails after a purchase has been made or by using a third-party review tool like Trustpilot or Yelp. You can also collect feedback by conducting surveys. You can use several NPS software tools to get feedback from your customers, so be sure to take advantage of them.

Top Strategies to Grow Your Ecommerce Business

Grow Using Affiliate Marketing

Affiliate marketing is a performance-based marketing strategy, which means you only pay affiliates when they generate sales. This makes it a cost-effective way to grow your Ecommerce business without spending a lot of money on advertising. This is because you only pay your affiliates when they generate sales.

Affiliate marketing is a great way to grow your Ecommerce business. You can find affiliates who will promote your products on their websites and social media channels. When someone purchases a product through an affiliate link, your affiliate will earn a commission. 

You should establish an affiliate program and offer commissions to affiliates who generate sales. You can also offer discounts and coupons to customers who purchase through an affiliate link. 

Establish your Target Audience

Another important step in growing your Ecommerce business is establishing your target audience. This will help you determine your ideal customer and how to market to them.

Once you know your target audience, you can create marketing campaigns specifically designed to appeal to them. One mistake marketers make is trying to appeal to everyone. This is a recipe for disaster because you will end up with a marketing campaign that appeals to no one.

When you tailor your marketing campaigns to a specific target audience, you will see a significant increase in sales. You should include a mix of online and offline marketing tactics.

Encourage Repeat Business

Repeat customers are essential for any Ecommerce business. It is far easier and less expensive to sell to an existing customer than to acquire a new one. That is why you should focus on encouraging repeat business.

There are several ways to encourage repeat business. You can encourage repeat business by offering discounts, loyalty programs, and free shipping. Loyalty programs are a great way to encourage repeat business because they give customers an incentive to continue doing business with you.

Discounts are also a great way to encourage repeat business. You can offer discounts to customers who sign up for your email list or follow you on social media. You can also offer discounts for customers who purchase multiple products.

You can also send follow-up emails after a purchase has been made to thank the customer and offer discounts on future purchases. By encouraging repeat business, you will see a significant increase in sales. Make sure that you provide a great customer experience so that customers will want to return and purchase from you again.

Retarget Lost Sales

Make sure that you are retargeting lost sales. This means targeting customers who have visited your website but have not made a purchase. You can retarget these customers with ads and special offers. 

You can also retarget customers who have added items to their cart but have not completed the purchase. This is called cart abandonment. You can send these customers emails with special offers to encourage them to complete their purchases.

Retargeting campaigns are very effective in increasing sales. If you are not retargeting lost sales, you are leaving money on the table.

Offer Complementary Products

Complementary products are products that are often purchased together. For example, if you sell shoes, complementary products would be socks or shoelaces.

You can increase sales by offering complementary products on your website. You can also offer discounts when customers purchase multiple items. This is a great way to increase the average order value. 

By offering complementary products, you will see a significant increase in sales. Make sure that you offer products that complement each other and that customers are interested in purchasing.

Offer Upsells and CrossSells

Upsells and cross-sells are a great way to increase sales and grow your Ecommerce business. Upselling is when you offer a customer a more expensive version of the product they are interested in. For example, if someone is interested in buying a pair of jeans, you could upsell them to a pair of designer jeans.

Cross-selling is when you offer customers products that complement the product they are interested in. For example, if someone is interested in buying a dress, you could cross-sell them a pair of shoes or a handbag. Here’s an example of cross-selling on Amazon.

Both upsells and cross-sells are a great way to increase the average order value. You should make sure that you offer products that complement your main product.

Market to All Stages of the Funnel

Make sure that you are marketing to all stages of the funnel. You should target customers at the top, middle, and bottom of the sales funnel.

The top of the funnel is when customers are just becoming aware of your product. The middle of the funnel is when customers are considering your product. The bottom of the funnel is when customers are ready to purchase your product. 

It would be best if you had different marketing campaigns for each stage of the funnel. For example, you should focus on brand awareness at the top of the funnel. At the middle of the funnel, you should focus on product education and at the bottom of the funnel, you should focus on special offers and discounts.

By targeting customers at all stages of the funnel, you will see a significant increase in sales.

Work with Influencers

Influencers can be a great way to grow your Ecommerce business. You can work with influencers to promote your products on their social media channels or websites. Influencers have a large following and can reach a lot of people. Customers trust influencers and are more likely to purchase a product that an influencer recommends.

You can also work with influencers to create product reviews or unboxing videos. These videos can be very effective in driving sales. Make sure that you choose influencers who are a good fit for your brand and have a large following. If you choose someone who is not a good fit, driving sales won’t be easy.

Make sure that your influencers promote your products to their followers authentically and naturally. You don’t want influencers to seem overly sales-oriented or fake. This will turn customers off and could hurt your sales.

You can also work with micro-influencers. Micro-influencers are influencers with a smaller following, but they typically have high engagement rates. You can reach a new audience and increase sales by working with micro-influencers. 

Ship Globally

If you want to grow your Ecommerce business, you should consider shipping globally. Shipping globally will allow you to reach a new market of customers.

It would help if you also considered using a currency converter so that customers can see the prices in their local currency. This will make it easier for them to purchase your products.

You can also offer free shipping as a promotional tool. For example, you could offer free shipping for a week or a month. Customers are more likely to purchase a product if they don’t have to pay for shipping. You can offer free shipping on all orders or on orders over a certain amount. This can be a great way to drive sales and increase awareness about your Ecommerce business.

Shipping globally will allow you to reach a larger audience and generate more sales. Make sure that you are familiar with the customs and laws of the countries you are shipping to. With the right marketing and promotion, you can successfully grow your Ecommerce business and increase sales by shipping globally.

Final Thoughts

To grow your Ecommerce business, you need to take actionable steps and be proactive. Use some of the strategies discussed in this blog post to increase sales, build brand awareness, and connect with potential customers. With a little hard work and dedication, you will see a significant improvement in your business!

Don’t own an Ecommerce business but want to?

    Amrapali is a digital marketing consultant who blogs about business, and marketing at Bazaar Expert.

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