{"id":4185,"date":"2019-10-22T02:31:43","date_gmt":"2019-10-21T16:31:43","guid":{"rendered":"https:\/\/flippa.com\/blog\/the-3-biggest-challenges-of-growing-an-online-business\/"},"modified":"2025-10-17T21:14:23","modified_gmt":"2025-10-17T11:14:23","slug":"the-3-biggest-challenges-of-growing-an-online-business","status":"publish","type":"post","link":"https:\/\/flippa.com\/blog\/the-3-biggest-challenges-of-growing-an-online-business\/","title":{"rendered":"The 3 Biggest Challenges of Growing an Online Business"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">What&#8217;s the quickest way to achieve financial success? Become an entrepreneur and eventually <a href=\"#\">sell your business<\/a> for a big profit. You&#8217;ll need to start or acquire an online business (at Flippa we believe in acquiring an online business to give yourself a head start), and then understand how growing an online business can result in a <a href=\"https:\/\/flippa.com\/blog\/category\/the-exit-podcast\/\">successful exit<\/a>.\u00a0 <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Over <a href=\"https:\/\/www.forbes.com\/sites\/reneemorad\/2018\/11\/26\/is-the-american-dream-attainable-yes-but-you-might-want-to-follow-this-advice\/#5aa36c47743a\" target=\"_blank\" rel=\"noopener\">65 percent of people<\/a> in America still believe that the American Dream is within reach. Many also believe that in order to achieve the American Dream, it requires a certain level of financial stability. <\/span><span style=\"font-weight: 400;\">Unfortunately, <\/span><a href=\"https:\/\/www.smallbizgenius.net\/by-the-numbers\/startup-statistics\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">20 percent of startups fail<\/span><\/a><span style=\"font-weight: 400;\"> within their first year. In order to get to a point where your company can be sold for a significant chunk of money, it first needs to focus on circumventing the common challenges facing online businesses and finding a way to successfully grow itself. Here are the five biggest challenges of growing an online business and how to overcome them.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Fierce Online Competition<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">In many ways, competition is the foundation of capitalism. However, when it comes to operating a small online business, competition can often be overwhelming. Having a little bit of friendly competition is good for business because it forces companies to be innovative. Unfortunately, when it comes to the online marketplace, there seems to be simply too much competition in most industries nowadays. In fact, there are as many as <\/span><a href=\"https:\/\/99firms.com\/blog\/ecommerce-statistics\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">24 million e-commerce sites<\/span><\/a><span style=\"font-weight: 400;\"> in the world. This can often make it hard to find ways to stand out amongst the endless sea of other competitors.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Luckily, there are a few things that can be done to improve the chances of potential customers noticing your online business before any of your competitors. One of the most effective things to do is to ensure that your website is developed in a professional style that is in compliance with the current Google algorithms. This will help on two distinct fronts.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Firstly, it will help your online business rank higher in search results, which will lead to higher click-through rates. The second way in which this will assist you is by being eye-catching as soon as the web page loads. Being greeted with a professional-looking website can often be enough to convince a customer to do business with you.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Retaining Customers<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Getting new customers to visit your site is only part of the challenge online entrepreneurs face. Once they are on your site, you need to find a way to convert them into returning customers. Having a loyal customer base that repeatedly does business with your site can help to vastly improve your annual revenue.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Not only will it result in more sales, but it will also lower your costs. This is because acquiring a new customer often costs up to <\/span><a href=\"https:\/\/www.outboundengine.com\/blog\/customer-retention-marketing-vs-customer-acquisition-marketing\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">five times as much<\/span><\/a><span style=\"font-weight: 400;\"> as retaining a current customer. Therefore, online companies need to find a way to retain customers as much as possible.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Unfortunately, there is no magical shortcut to ensure customer retention. It requires improvement in every part of the customer experience. However, improving the return and refund policy of your online business is a great start.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When a customer is new to a site, they often have some hesitancy about the product or service quality. In order to help ease their anxieties, successful online startups offer an extremely easy return process. This allows customers to simply send the item back within a certain period of time and receive a full refund if they are not satisfied with a product or service.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">So if you want to retain more customers, then you need to make your return and refund policies very simple. This involves having as few steps as possible and following through with your promise to return the customer&#8217;s money. This will make the customer much more comfortable with an online business and a lot more likely to continue doing business with them in the future.\u00a0<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">Getting Sufficient Revenue<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">It is obvious that to be a successful online business, you need to get <\/span><span style=\"font-weight: 400;\">a lot of revenue<\/span><span style=\"font-weight: 400;\">. What is not obvious is how to go about doing this. There are a lot of different methods that can be used to help improve revenue. Some of the most popular include lowering product prices or reducing operations costs. However, one of the most sustainable ways to get higher amounts of revenue is to increase sales numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Once again, there are numerous ways to go about this. An effective place to start is with the website\u2019s design. It needs to have a layout that is incredibly easy to navigate and a purchasing process that is as short and simple as possible. This will help minimize the frustration that customers experience when dealing with the website, which will help to vastly improve sales numbers.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By overcoming these three challenges, your online business can quickly reach a point where it can be sold for a significant amount of money. Once your company is at a point where you are ready to sell it, <\/span><a href=\"https:\/\/www.flippa.com\/\"><span style=\"font-weight: 400;\">visit Flippa<\/span><\/a><span style=\"font-weight: 400;\"> to get it sold as quickly as possible for the maximum amount of money.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What&#8217;s the quickest way to achieve financial success? Become an entrepreneur and eventually sell your business for a big profit. You&#8217;ll need to start or acquire an online business (at Flippa we believe in acquiring an online business to give yourself a head start), and then understand how growing an online business can result in [&hellip;]<\/p>\n","protected":false},"author":25,"featured_media":5695,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","content-type":"","inline_featured_image":false,"footnotes":""},"categories":[10,42],"tags":[185,209],"dipi_cpt_category":[],"acf":[],"_links":{"self":[{"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/posts\/4185"}],"collection":[{"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/comments?post=4185"}],"version-history":[{"count":2,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/posts\/4185\/revisions"}],"predecessor-version":[{"id":43594,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/posts\/4185\/revisions\/43594"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/media\/5695"}],"wp:attachment":[{"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/media?parent=4185"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/categories?post=4185"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/tags?post=4185"},{"taxonomy":"dipi_cpt_category","embeddable":true,"href":"https:\/\/flippa.com\/blog\/wp-json\/wp\/v2\/dipi_cpt_category?post=4185"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}