The platform in question has undergone substantial development investments amounting to €28,000, which has led to negative monthly recurring revenue (MRR). Currently, post-development, the monthly expenses have been trimmed to approximately $150-200, with server costs constituting the bulk at around $110-120 per month. The business has established a profit margin of roughly 90% due to its software-based product. Considerable efforts have been dedicated to prompt engineering, optimizing the AI to respond aptly within the customer's provided context. The primary operation of the business involves selling AI-powered customer service chatbots for websites.
These AI chatbots provide several advantages to businesses, chiefly in saving time and reducing costs by automating up to 90% of customer inquiries. This is particularly beneficial for larger businesses where the savings scale exponentially. Additionally, these chatbots enhance conversion rates by guiding users through the purchasing process and can be customized accordingly. They also gather lead information with consent, offering further sales opportunities. A significant benefit of using AI in this capacity is the limitless 24/7 service it provides compared to human-operated customer service.
The founding group, primarily engineers, has elected to sell the platform due to a lack of marketing and sales expertise necessary to scale the business effectively. Despite this, they managed to acquire customers through direct outreach and demonstration of product benefits. The platform’s target audience is broad, encompassing almost any B2C business interested in customer service automation, conversion enhancement, or lead generation.
Flippa’s platform is free for buyers. Here are our tips for first-time buyers:
Before making an offer
1. Look for verified sellers. Sellers should verify their email, phone, and government ID. When a seller has completed all verifications, we identify them with a checkmark like this:
2. Review financials. Financials are seller-provided inputs. Always ask for verified financials. Ask for a tax return or request access to their dashboard. if it’s an ecommerce store get a transaction report.
3. Review traffic. Sellers can grant you access to Google Analytics. Ask for read-only access to verify site traffic.
4. Schedule a call. Communication is key. The best way to find out more is to speak directly with the seller. For your protection, keep all communication within Flippa.
5. Make the offer on Flippa. We’re here to help. Flippa does not charge buyers and by making an offer on Flippa you’ll get access to our post-sales support team.
1. Agreements & Contracts.
Connect with a US-based lawyer or purchase asset-specific template legal documents via Flippa Legal.
2. Conduct Due Diligence.
You can conduct this yourself, or use our new official due diligence service. We provide a deep analysis, identify hidden risks, and independently assess the value of the business. Packages start at $1,000. Learn More